Customer Service
Thank you for visiting Lowglade Customer Service! We're here to provide answers and tools to assist with your questions and needs. Browse through the sections below for FAQs and resources. If you need further assistance, don't hesitate to reach out to us by clicking here.
How to shop
Einklappbarer Inhalt
Add items to your cart
Proceed to checkout
When you're ready, view your cart by clicking the cart icon in the top right corner or by clicking here. Then select “Proceed to Checkout” to review your order and make any adjustments before finalizing.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.
Enter your shipping details
Fill in your shipping information and choose the delivery method that suits you best. We offer home delivery and pick-up options, depending on your location.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.
Choose your payment method
Lowglade accepts major credit and debit cards, digital wallets, and local payment options depending on your region. All available methods will be displayed at checkout for you to choose from, or you can view the full list at the bottom of any page on our site.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.
Complete your order
Double-check your details, then click “Complete Purchase.” Once your payment is successful, you’ll receive an email with your order confirmation.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.
Track your delivery
Once your order is complete, you’ll receive a confirmation email with all the details. When your order ships from our warehouse, the courier will send you email updates with detailed tracking information and estimated delivery times.
You can also track your order anytime using our Order Tracker by clicking here. If you checked out as a guest, simply enter your order number and email address to view your order status.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.