Customer Service
Thank you for visiting Lowglade Customer Service! We're here to provide answers and tools to assist with your questions and needs. Browse through the sections below for FAQs and resources. If you need further assistance, don't hesitate to reach out to us by clicking here.
Accounts & Membership
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Why should I create an account?
Creating an account with Lowglade makes your shopping experience smoother and more convenient. You can save your details for faster checkout, easily track your orders, and manage returns with ease.
If you’d like to create an account, click here.
Want even more perks? By joining the Lowglade Club, you’ll receive exclusive deals, early access to special collections, and personalized offers delivered straight to your inbox.
If you’d like to join the Lowglade Club, click here.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.
How do I create an account?
Creating a Lowglade account is quick and straightforward. Simply visit the registration page and fill in your details — including your name, email address, and a secure password. Once submitted, you’ll receive a verification email to confirm your account.
If you’d like to create an account, click here.
Interested in receiving exclusive offers and updates? You can join the Lowglade Club by entering your email — no account required.
If you’d like to join the Lowglade Club, click here.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.
I’m having trouble logging in. How do I reset my password?
If you’ve forgotten your password, simply click the “Forgot password?” link on the login page. Enter your registered email address, and we’ll send you a secure link to set a new password.
Please note: If you’ve only joined the Lowglade Club (without creating a full account), there’s no password required — club members access benefits through their email subscriptions only.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.
Does it cost anything to have an account?
No, creating an account with Lowglade is completely free. You can enjoy features like faster checkout, order tracking, and easy returns at no cost.
Joining the Lowglade Club is also free — just sign up with your email to receive exclusive deals, early access to special collections, and more.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.
How do I update my saved addresses or payment methods?
To update your saved addresses or payment methods, log into your Lowglade account and go to the Account Settings or Payment & Addresses section. There, you can add, edit, or remove your billing and shipping addresses and update your payment details.
You can also access this directly by clicking here.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.
How Do I Unsubscribe from Lowglade Club Emails & Delete My Account?
To unsubscribe from Lowglade Club emails, simply click the “Unsubscribe” link found at the bottom of any of our emails. This will immediately remove you from our mailing list.
If you wish to delete your Lowglade account entirely, you can do so through your account settings. Please note that deleting your account is permanent and cannot be undone. To proceed, click here.
Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.