You can view your order details by logging into your account and going to the My Orders section — or by here to access it directly. There, you’ll find information about your order status, items purchased, and shipping updates.

If you checked out as a guest, you can still view your order using the Order Tracker by entering your order number and email address.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.

You can modify or cancel your order within 15 minutes of placing it. After that time, changes to quantity or adding new items won’t be possible — but you may still be able to update the color or size by contacting us before your order ships.

Since orders are typically shipped within 1–3 business days, we recommend reaching out to us as soon as possible if you need to make a change.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.

We’re sorry your order was canceled — we understand how disappointing that can be. While we do our best to avoid cancellations, they may occur in rare cases due to:

- The selected item being unavailable

- A quality issue detected in our warehouse

- Payment processing difficulties

- Other unexpected technical issues

For more details about your order and its cancellation, you can check the status by clicking here.

If your order (or part of it) was canceled, your refund will be automatically processed back to your original payment method as quickly as possible.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.

Not at all! You can shop at Lowglade without creating an account. However, having an account lets you save your details for faster checkout, easily track your orders, and receive exclusive updates and offers. It’s a great way to make your shopping experience smoother and more convenient.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.

As soon as your Lowglade order is placed, you’ll receive a confirmation email with your order number. It may take up to five minutes for the email to arrive. If you don’t see it in your inbox, please check your spam folder or similar folders.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.

If there was a mistake in the email address you provided, the confirmation email might not have reached you. Don’t worry — your order is still being processed! To update your email or fix any errors, please contact us here, and we’ll be happy to assist you.

By creating a Lowglade account, you can easily view your recent orders in the My Account section — click here to access it directly. If you already have an account, please make sure your contact details are up to date to help ensure smooth processing of your future orders.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.