We want to make shopping easy for you. Lowglade accepts major credit and debit cards, digital payment methods, and local payment options depending on your location. All available payment methods will be displayed at checkout, or you can find a full list at the bottom of any page on our site.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.

No, the billing address doesn’t have to match the shipping address. During checkout, simply uncheck the box labeled "Use the same billing address as the shipping address" to enter a different billing address.

Lowglade gives you the flexibility to send gifts or place orders on behalf of someone else.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.

You can access and download a copy of your invoice by logging into your Lowglade account and visiting your Order History, or by clicking here.

If you checked out as a guest, your invoice will be attached to your order confirmation email.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.

Payments can be declined for various reasons, such as incorrect card details or bank restrictions. If your payment is declined, please try using a different payment method or card. You can also contact your bank for more information.

Didn’t find what you were looking for? Our support team is happy to help — contact us by clicking here.